1. Acceptance of Terms

By accessing and using the ActoLoan website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility

To be eligible for our loan services, you must:

• Be at least 21 years of age
• Be a resident of India
• Have a valid government-issued ID
• Have a minimum monthly income of ₹25,000
• Have an active bank account
• Provide accurate and complete information

3. Loan Application

3.1 Application Process

• You must provide accurate and truthful information in your loan application
• We reserve the right to verify all information provided
• Submission of an application does not guarantee loan approval
• We may request additional documents or information at any time

3.2 Phone Verification

• Phone number verification via OTP is mandatory
• You are responsible for maintaining the security of your phone number
• We are not liable for unauthorized access due to compromised phone numbers

4. Loan Approval and Disbursement

• Loan approval is subject to credit assessment and verification
• We reserve the right to approve or reject any application at our sole discretion
• Approved loans will be disbursed within 2-3 business days
• Processing fees will be deducted from the loan amount
• Loan amount will be credited to your registered bank account

5. Interest Rates and Fees

• Interest rates are determined based on your credit profile and loan type
• Rates are subject to change and will be communicated at the time of approval
• Processing fees are non-refundable
• Late payment charges: 2% per month on overdue amount
• Bounce charges: ₹500 per failed transaction
• All charges are inclusive of applicable taxes

6. Repayment

6.1 EMI Payments

• EMI payments are due on the same date every month
• You must ensure sufficient funds in your bank account
• Failed payments will incur bounce charges
• Late payments will incur late payment charges

6.2 Prepayment and Foreclosure

• Early repayment is allowed without any prepayment charges
• Foreclosure charges: Nil
• You must inform us in advance for prepayment

7. Default and Consequences

If you fail to repay your loan as per the agreed schedule:

• We may charge late payment fees and penalties
• Your credit score may be negatively impacted
• We may report the default to credit bureaus
• We reserve the right to take legal action for recovery
• We may engage collection agencies

8. Use of Website

8.1 Prohibited Activities

You agree not to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Transmit any viruses or malicious code
• Interfere with the website's functionality
• Copy or reproduce any content without permission
• Use automated systems to access the website

9. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of ActoLoan and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability is limited to the amount of fees paid by you
• We are not responsible for delays due to technical issues or third-party services
• We do not guarantee uninterrupted or error-free service

11. Indemnification

You agree to indemnify and hold ActoLoan harmless from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Violation of these Terms and Conditions
• Violation of any law or third-party rights
• Provision of false or misleading information

12. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: legal@actoloan.com
• Phone: 1800 ACTOLOAN
• Address: ActoLoan Financial Services Pvt. Ltd., [Your Office Address]